Experience
Medical Assistant
Dr WW Medical & Cosmetic Dermatology
08/2021 - Present
New York, NY
Collect qualitative data to understand pain points and validate design hypotheses for healthcare-related projects.
Engage directly with patients and healthcare providers through interviews and surveys to gain insights into their needs, challenges, and preferences.
Test high-fidelity prototypes with patients and healthcare workers to evaluate usability and gather feedback. I have worked on healthcare design solutions such as DermaLand, CareHub, and ADHDone.
Proficient in medical records, patient care workflows, and appointment coordination gives me a unique advantage in creating intuitive interfaces tailored to healthcare professionals' and patients' needs.
Facilitate communication between medical staff and patients, strengthening everyone’s relationship and contributing to work efficiency.
Graphic Design Intern
NYC Department of Sanitation
06/2022 - 09/2022
New York, NY
Tackled 7 abstract design challenges independently, demonstrating creative thinking and problem-solving abilities.
Completed 3 complex design solutions utilizing Adobe Illustrator, Adobe XD, Adobe Photoshop, and Adobe InDesign, and collaborating with cross-functional teams including the design team, the engineering team, and the Bureau of Commercial Waste (BCW) department director.
Designed a CWZ Interactive Map where I was tasked with designing a map with 3 main features based on a design brief. Iterated 3 versions of the wireframe, presented my progress at weekly design meetings, and incorporated feedback to deliver a 10-screen high-fidelity prototype on Adobe XD for internal user testing.
Created a comprehensive 12-page department Branding Guideline independently, which was approved by the BCW director for internal use, achieved a framework for presenting BCW through visual and word choices, as well as setting forth the standards and rules to ensure consistent brand representation across all channels.
Consolidated and redesigned a 6-page Commercial Organic Mailer Flyer into a single page. I created 3 different layouts for design meetings, and working closely with the senior designer. The final design was approved by the BCW director, translated into 15 languages, printed, and distributed via mail.
Visual Designer & Marketing Assistant
SanYou LLC
09/2017 - 08/2019
Brooklyn, NY
Managed and designed over 50 digital promotional materials, including graphics and videos, for Kaya's social media platforms such as Instagram, Facebook, and Yelp.
Designed more than 20 printed promotional materials, including posters, flyers, and menus.
Collaborated closely with the restaurant owners to independently deliver design solutions under the guidance of the senior designer.
Worked in conjunction with the marketing manager to conduct comprehensive market research aimed at identifying current trends and opportunities for Kaya's growth.
Responded to customer inquiries and feedback in a timely and professionally manner across various social media and other digital platforms.
Certifications
Education
Skills
UX Design:
Wireframing, Prototyping, Interaction Design, User Flows, Journey Mapping, Information Architecture, UI design
Research:
Usability Testing, Interviews, Surveys, A/B Testing, Card Sorting, Tree Tests, Persona Development, Competitive Analysis
Tools
Figma, Miro, Survey Monkey, Adobe XD, Adobe Premiere Pro, Adobe After Effects, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Trello, Microsoft Office Suite
Contact
Phone:
917-488-3238
Linkedin: